Customer Service
At Duraflex we understand what great customer service means.
From listening and understanding your wants and needs, to giving over 40 years of industry experience in valuable advice to help create your perfect outcome.
Our service is based on a number of core values which guarantee you get the best from our relationship.
Confidence: We know our industry like no other. Manufacturing lids is what we do, so when it comes to deciding who to deal with, we are at the top of the list.
Trust: Over the years, we have built up a reputation for delivering on what we agree, and it's this commitment to our customers, which has seen the Duraflex name stand out above others.
Personality: Whatever your requirement, our friendly team of service advisers, product designers and technical experts will be able to help you with your enquiry.
Process: Our market leading product and service is second to none, with state of the art rotation mould technology, environmental ISO9001 Quality Management and ISO14001 Environmental Management certification, and, our Recycling scheme representing Best value/Best practice. Together we are looking after you, your business and the environment.
Flexibility: With 200 diverse models, 7 standard colours and 18 specials our 44000sqft manufacturing facility in Chesterfield is kept busy all year round. You can find DuraFlex® lids in all five continents, so whatever the size, colour, quantity or location, you can rely on Duraflex to supply your order on budget and on time.
